Customer satisfaction
Customer satisfaction is very important to us. Without super- satisfied customers we don’t get repeat business or valued referrals to friends and family. In fact, referrals are so important to us we have a Comfort Specialists “Referral Rewards Program” where we send a check for $50 to any customer who refers us to a friend for a service call or new home comfort system. Here are a few comments from our customers taken directly off our satisfaction surveys…
- “Very happy with the salesman and installers, they did a neat and clean job.” Ken Rockhold
- “The installers were very neat and professional in the installation of the new Trane equipment” Kim Farlin
- “I was very impressed with Trane equipment...Comfort Specialists did an excellent installation.” Lonnie Seckler
- “The whole process with Comfort Specialists was very professional.” Don Hartshorn
- “They were very fast and courteous and very nice to work with.” Jerry Miller
- “Our new system was a major investment in our home—but a wise one. We couldn’t be happier.” Tom Jordan
- “Technicians paid attention to detail, were very courteous, very professional and always had the customers best interests in mind.” Becky Gibson
- “They did a great job of cleaning up after the installation.” Sharon Minnes